用家評價(5 則)
Excellent stay at the Mira HK.
The hotel is well located - short walk distance from TST station, and conveniently walking distance to many malls and eateries.
The hotel itself is well maintained, super clean, spacious rooms, great amenities (between the swimming pool, jacuzzi, gym, but also multiple restaurants to go to)
Staff was very helpful and friendly. We had no issue checking in and checking out.
We were travelling with a toddler below 2, and the staff made it work like a breeze. As we were flying back in a late flight, we were able to checkout late (for a fee) and be able to leave our stuff and freshen up before a long trip back home.
Overall would recommend staying there!
Not far from all the action and the waterfront. Shops and restaurants all positioned around this hotel in the hub of TST. Rooms are decent. Spa and indoor pool are good. Breakfast is good with a wide variety on offer. My room didn't have a great view compared to other hotels but might have just been unlucky.
The room controls are genuinely impressive. All lighting, curtains, air conditioning and DND systems are controlled from a central panel by the bed no hunting for individual switches in the dark. USB charging ports at multiple points around the room, not just one spot. The safe fits a laptop. Blackout curtains are proper blackout. Small things that add up to a room that works as a real living space, not just a place to sleep.
Hospitality here is multilingual, proactive, and never feels scripted. Asked the concierge for a restaurant recommendation in the area and got an actual thoughtful answer with context not just the nearest tourist option. Luggage was handled without us asking twice. Housekeeping was discreet and thorough. The kind of service where you don't notice it working until you realize how stress-free your stay was.
the staff at reception can improve in customer service. No greetings, flat tone, no explanation etc. not the Marriott hotel quality we usually receive. especially when we just came from macau, the difference in customer service was very apparent. However, the housekeeping staff were friendly and helpful. Room was reasonably large with space to place 2 fully opened 28" luggage, for HK standards. Water pressure was very low especially in the morning, the rain shower was like drizzling instead. Hand shower was ok with the pressure. Sound proofing was bad from the door and corridor. We got the corner room, couldn't imagine the noise if near to lift lobby. The window is double layered glass so noise from window was reduced to the very minimal. Perhaps the price was for the strategic location, with MTR entrance within walking distance. oh ya no slow stop for the toilet closet, we got a shock when first time use. lol
The Mira Hong Kong offers a fantastic overall experience — especially when it comes to food and service. The breakfast and dining options are truly exceptional, with a wide variety to choose from and consistently high quality. The staff are very friendly, attentive, and professional, making you feel genuinely welcomed from check-in to check-out.
The gym is well equipped, though it can get a bit crowded at peak hours. The pool area, on the other hand, is absolutely beautiful relaxing, clean, and one of the highlights of the hotel.
The only drawback is the condition of the rooms, which are in clear need of renovation. While comfortable, they no longer reflect a true 5-star standard. With an update, this hotel could easily reach its full potential again.
Overall, a great stay excellent food, outstanding service, and top facilities, just waiting for refreshed rooms to match the rest of the experience.